Dayshift Customer Support: Escalations & Non-Voice (Onsite)

Probe CX; Philippines; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Day 1 HMO + free dependent

10k sign-on bonus

Career development & advancement

Performance incentives

Yearly salary increase

Mental health support

Paid training

Job summary

Probe CX Philippines is hiring for a blended dayshift role in Makati. Join our team and enjoy a Day 1 HMO with a free dependent and a 10k sign-on bonus. This is a blended (non-voice and voice) dayshift position aimed at enhancing customer experience.

We look for candidates with at least a high school diploma, 2 years BPO experience (escalation or customer complaints), and strong English communication. Onsite work in Makati is required. We offer training and opportunities for growth.

Qualifications

• At least a high school graduate or college undergraduate/graduate.
• Minimum 2 years of BPO experience, preferably in Escalation or Customer Complaint.
• Proficiency in English, both written and verbal.

Skills

BPO experience

Escalation / complaints

English proficiency

Education

High school diploma

College undergraduate

Job description

Probe CX Philippines is hiring for a blended dayshift role in Makati. Join our team and enjoy a Day 1 HMO with a free dependent and a 10k sign-on bonus. This is a blended (non-voice and voice) dayshift position aimed at enhancing customer experience.

We look for candidates with at least a high school diploma, 2 years BPO experience (escalation or customer complaints), and strong English communication. Onsite work in Makati is required. We offer training and opportunities for growth.