Davao SM Ecoland Customer Experience Advisor October 2026 Evergreen

VXI PH; Davao City; On-site; PHP 190,000 - 290,000; Full time

Job summary

VXI PH in Davao City is hiring a Customer Experience Advisor to deliver exceptional service to customers at SM Ecoland and across channels. This on-site role focuses on creating positive interactions and resolving inquiries with professionalism.

You will document interactions in company systems, collaborate with teammates to ensure seamless service, and contribute ideas to improve customer satisfaction in a fast-paced environment.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Problem-solving mindset with keen attention to detail.
• Previous customer service experience is an advantage but not required.

Responsibilities

• Provide prompt and courteous assistance to customers in person or through various channels.
• Address inquiries, concerns, or complaints efficiently and professionally.
• Document interactions accurately in company systems.
• Collaborate with team members to deliver seamless service experiences.
• Contribute ideas to improve processes and customer satisfaction.

Skills

Strong communication

Interpersonal skills

Multitasking

Calm under pressure

Problem-solving

Job description

We're Hiring: Davao SM Ecoland Customer Experience Advisor October 2026 Evergreen!

We are looking for a dedicated and customer-focused individual to join our team as a Customer Experience Advisor at SM Ecoland, Davao. As part of our front-line staff, you will deliver exceptional service experiences, resolve customer inquiries, and ensure satisfaction with every interaction. If you thrive in a fast-paced environment and have a passion for helping others, we want to hear from you!

Location: Davao, Philippines
Work Mode: Work from Office
Role: Customer Experience Advisor

What You'll Do:

• Provide prompt and courteous assistance to customers in person or through various channels
• Address inquiries, concerns, or complaints efficiently and professionally
• Document interactions accurately in company systems
• Collaborate with team members to deliver seamless service experiences
• Contribute ideas to improve processes and customer satisfaction

What We're Looking For:

• Strong communication and interpersonal skills
• Previous experience in customer service is an advantage but not required
• Ability to multitask and remain calm under pressure
• Problem-solving mindset with keen attention to detail
• Willingness to work on-site at SM Ecoland, Davao City