Data Research Specialist I

RELX International; Manila; On-site; PHP 420,000 - 640,000; Full time

Job summary

RELX International is seeking a detail-oriented data steward to maintain and enhance customer information databases. You will ensure data quality, security, and accurate entry while coordinating with IT and data teams to support analytics and data-driven marketing initiatives.

The role requires strong ownership, organizational skills, and the ability to learn enterprise AI tools to improve workflows and business objectives.

Qualifications

• Bachelor’s Degree holder.
• Experience in database management, data mining and customer segmentation.
• Strong sense of ownership relating to tasks and responsibilities.
• Organized and systematic in handling tasks.
• Sound and sensible recommendations for improvement.
• Excellent written and verbal communications and collaboration across levels.
• Proven success at managing change.
• Strong organizational, prioritization and delegation skills.
• Proven problem solving and analytical skills.
• Detail oriented with project management skills.
• Ability to quickly learn and apply enterprise AI tools and technologies.

Responsibilities

• Develops and maintains customer information database to support analysis and data-driven marketing.
• Manages information security, data protection, data quality and exchange.
• Liaises with IT and other data management functions internally and externally.
• Responsible for entering and verifying contact information through manual processes.
• Performs web searches to validate data and make corrections into database.
• Validate/acquire data from external data sources via web.
• Compliance with data cleansing guidelines.
• Ensures highest data quality and error-free delivery of data.

Skills

Data management

Data mining

Customer segmentation

Analytical skills

Communication skills

Education

Bachelor's Degree

Tools

Enterprise AI tools

Job description

Maintains and updates customer data repositories (data marts). Ensures data quality, security, and accurate data entry aligned to established procedures.

Accountabilities:

• Develops and maintains customer information database (usually specific data marts) to support analysis, application development and data driven marketing techniques
• Manages information security, data protection, data quality and exchange
• Liaises with the IT and other data management functions as required both internally and externally
• Responsible for entering and verifying contact information through manual processes.
• Perform web searches to critically validate detailed law firm, corporate, academic tax, bar and government data and make corrections into database as and when necessary.
• Validate/acquire data from external data sources (Via Web)
• Compliance with data cleansing guidelines.
• Ensuring highest data quality and error free delivery of data.

General Profile:

• Able to follow set instructions and processes to complete work
• Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions
• Has prior relevant training or related work experience
• Has working knowledge and skills
• Recommended Skills Functional Knowledge: Performs routine tasks following specific instructions or under supervision
• Business Expertise: Understands how the assigned duties relate to others in the team and how the team integrates with other teams
• Leadership: Has no supervisory responsibilities; manages own workload
• Problem Solving: Work is clearly defined and completed according to instruction
• Impact: Impacts own team through the accuracy and quality of work Interpersonal
• Skills: Uses communication skills to exchange information

Qualifications:

• Bachelor’s Degree holder

• Experience in database management, as well as data mining and customer segmentation

• Has strong sense of ownership relating to tasks and responsibilities

• Organized and very systematic in handling tasks at hand

• Provide sound and sensible recommendation for improvement

• Must have excellent written and verbal communications skills and the ability to effectively collaborate across all levels of the organization.

• Proven success at managing change.

• Strong organizational, prioritization and delegation skills.

• Proven problem solving and analytical skills.

• Detail oriented and project management skills.

• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
  

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