Maintains and updates customer data repositories (data marts). Ensures data quality, security, and accurate data entry aligned to established procedures.
Accountabilities
- Develops and maintains customer information database (usually specific data marts) to support analysis, application development and data driven marketing techniques
- Manages information security, data protection, data quality and exchange
- Liaises with the IT and other data management functions as required both internally and externally
- Responsible for entering and verifying contact information through manual processes.
- Perform web searches to critically validate detailed law firm, corporate, academic tax, bar and government data and make corrections into database as and when necessary.
- Validate/acquire data from external data sources (Via Web)
- Compliance with data cleansing guidelines.
- Ensuring highest data quality and error free delivery of data.
General Profile
- Able to follow set instructions and processes to complete work
- Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions
- Has prior relevant training or related work experience
- Has working knowledge and skills
- Recommended Skills Functional Knowledge: Performs routine tasks following specific instructions or under supervision
- Business Expertise: Understands how the assigned duties relate to others in the team and how the team integrates with other teams
- Leadership: Has no supervisory responsibilities; manages own workload
- Problem Solving: Work is clearly defined and completed according to instruction
- Impact: Impacts own team through the accuracy and quality of work Interpersonal
- Skills: Uses communication skills to exchange information
Qualifications
- Bachelor's Degree holder
- Experience in database management, as well as data mining and customer segmentation
- Has strong sense of ownership relating to tasks and responsibilities
- Organized and very systematic in handling tasks at hand
- Provide sound and sensible recommendation for improvement
- Must have excellent written and verbal communications skills and the ability to effectively collaborate across all levels of the organization.
- Proven success at managing change.
- Strong organizational, prioritization and delegation skills.
- Proven problem solving and analytical skills.
- Detail oriented and project management skills.
- Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.