Data Research Specialist I

Reed Elsevier Shared Services (Philippines) Inc Company; Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

Reed Elsevier Shared Services (Philippines) Inc Company seeks a detail-oriented Data Steward to maintain customer data repositories and ensure data quality across multiple data marts. You will develop and maintain databases to support analytics, marketing, and applications while coordinating with IT and data management teams.

The role requires strong data mining and customer segmentation skills, ownership mindset, and excellent written and verbal communication.

Qualifications

• Bachelor's Degree holder.
• Experience in database management, data mining and customer segmentation.
• Strong ownership and accountability for tasks.
• Organized and systematic in handling tasks.
• Excellent written and verbal communications and ability to collaborate across all levels.

Responsibilities

• Maintains and updates customer data repositories to ensure data quality and alignment with procedures.
• Develops and maintains customer information databases to support analytics and data-driven marketing.
• Manages information security, data protection and data quality.
• Liaises with IT and other data management functions as required.
• Enter and verify contact information; perform web searches to validate data.
• Validate/acquire data from external sources and ensure adherence to data cleansing guidelines.
• Ensure high data quality and error-free data delivery.

Skills

Excellent written and verbal comms

Cross-functional collaboration

Problem solving

Analytical skills

Organizational skills

Project management

Change management

Communication skills

Education

Bachelor's degree

Job description

Maintains and updates customer data repositories (data marts). Ensures data quality, security, and accurate data entry aligned to established procedures.

Accountabilities: Develops and maintains customer information database (usually specific data marts) to support analysis, application development and data driven marketing techniques Manages information security, data protection, data quality and exchange Liaises with the IT and other data management functions as required both internally and externally Responsible for entering and verifying contact information through manual processes. Perform web searches to critically validate detailed law firm, corporate, academic tax, bar and government data and make corrections into database as and when necessary. Validate/acquire data from external data sources (Via Web) Compliance with data cleansing guidelines. Ensuring highest data quality and error free delivery of data.

General Profile: Able to follow set instructions and processes to complete work Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions Has prior relevant training or related work experience Has working knowledge and skills Recommended Skills Functional Knowledge: Performs routine tasks following specific instructions or under supervision Business Expertise: Understands how the assigned duties relate to others in the team and how the team integrates with other teams Leadership: Has no supervisory responsibilities; manages own workload Problem Solving: Work is clearly defined and completed according to instruction Impact: Impacts own team through the accuracy and quality of work Interpersonal Skills: Uses communication skills to exchange information.

Qualifications: Bachelor's Degree holder Experience in database management, as well as data mining and customer segmentation Has strong sense of ownership relating to tasks and responsibilities Organized and very systematic in handling tasks at hand Provide sound and sensible recommendation for improvement Must have excellent written and verbal communications skills and the ability to effectively collaborate across all levels of the organization. Proven success at managing change. Strong organizational, prioritization and delegation skills. Proven problem solving and analytical skills. Detail oriented and project management skills. Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.