Data Quality Analyst

Tahche Outsourcing Services Inc; Metro Manila; On-site; PHP 334,800 - 446,400; Full time

Job summary

A data services company based in Metro Manila is seeking a Data Quality Analyst to support the Online Research Department by analyzing and verifying market research data. The ideal candidate will utilize SPSS for data verification and document discrepancies to ensure high-quality project deliveries. A Bachelor's Degree and proficiency in data processing are essential. The role requires clear communication skills and a detail-oriented approach.

Qualifications

• Computer-savvy with some programming experience.
• Strong understanding of data processing and statistical methodology.
• Open to learning new processes and taking on new challenges.

Responsibilities

• Use SPSS syntax to review and verify .sav files.
• Perform basic data processing tasks in SPSS.
• Document and communicate any issues or discrepancies.
• Participate in weekly Teams audio calls for updates.
• Collaborate with team leads to establish realistic client deadlines.

Skills

Proficiency in SPSS

Data processing and statistical methodology

Attention to detail

Microsoft Outlook, Excel, and Word

Interpersonal skills

Education

Bachelor's Degree or related job experience

Job description

The Data Quality Analyst supports the Online Research Department by analyzing and verifying market research data to ensure accurate, high-quality project deliveries. This role primarily uses SPSS to read, write, and modify SPSS syntax, verifying that data files (.sav) conform to client specifications. The Data Quality Analyst must also communicate any issues or discrepancies promptly and clearly to Project Managers or other relevant staff.

Essential Job Functions and Responsibilities

• Use SPSS syntax to review and verify .sav files, ensuring the layout, logic, and data align with the specifications provided by the clients documentation.
• Perform basic data processing tasks (e.g., appending, transforming, merging) in SPSS to ensure clean data for overall analysis.
• Document and communicate any issues or discrepancies in a clear, concise manner via email, Slack, or other established channels to Project Managers, Department Managers, or VPs.
• Participate in weekly Teams audio calls and provide updates on workload, progress, and any barriers to timely completion.
• Respond to assignments from QA Lead, Department Manager, or VP, providing feedback to ensure prompt resolution of tasks and adherence to project timelines.
• Collaborate with team leads and department managers to establish realistic client deadlines and immediately escalate any issues that threaten agreed-upon delivery dates.
• Fulfill any other tasks and projects as assigned by executive management.

Other Job Functions and Responsibilities

Commitment

Knowledgeable about market research, dedicated to the goals of the company while promoting a positive culture to ensure good relationships, overall satisfaction and profitability.

Communications

Must speak clearly and fluently to communicate on a wide range of topics. Above average reading comprehension, and grammatically correct written communication skills. Must have the ability to understand and respond intelligently to business correspondence. Interpersonal skills as needed to persuade, manage conflict, debate and negotiate. Response to pressure should be calm and reasonable.

Judgment

Comprehension of job requirements and procedures. Can initiate and perform work assignments under minimal supervision that may be broad, varied, and complex in nature. Employee must have the ability to use educated and intuitive judgment to make decisions.

Analysis

Mathematical aptitude; use of numeric calculations for accuracy of reports and tasks.

Organization

Organizational and time management skills sufficient to plan and accomplish assigned goals.

Logic

Deductive reasoning ability to enable the appropriate application of general concepts to specific situations. Able to translate theory into business practices. Employee must apply experience, skills and information to identify problems and plan strategic resolutions.

Work Ethics

Must be willing to work hard, be dependable and responsible, possess a positive attitude and maintain a sense of honesty and integrity.

Core Values

We are committed to our Core Values; Passionate and Driven • Delivering Excellence • Embracing and Driving Change • Career Growth and Development • Keeping it fun.

Education, Experience & Skills

Education

Minimum requirement is a Bachelors Degree or related job experience.

Specific Job Experience

• Computer-savvy with some programming experience
• Strong understanding of data processing and statistical methodology
• Proficiency in SPSS
• Proficient in Microsoft Outlook, Excel, and Word
• Open to learning new processes and taking on new challenges
• Quick learner with keen attention to detail
• Demonstrated independent thinking skills