DATA OPERATIONS SPECIALIST

PFOCN Philippine Fiber Optic Cable Network; Philippines; On-site; PHP 279,000 - 391,000; Full time

Job summary

PFOCN Philippine Fiber Optic Cable Network is seeking an organized data administrator to collect, organize, and maintain customer-related operational information in line with established procedures. You will perform timely data entry, update records, and help ensure accuracy across relevant systems and databases.

You will also maintain records of network faults, restoration activities, cutovers, and Hotline services, support data consolidation for system implementation, and assist in preparing

Responsibilities

• Collect, organize, and maintain customer-related operational information and documentation in accordance with established procedures and Operations Center system requirements
• Perform timely data entry, updating, and basic verification of operational records in relevant systems and databases
• Maintain records related to network faults, service interruptions, restoration activities, cutovers, and Hotline services
• Assist in consolidating and organizing historical, current, and newly generated operational data to support system implementation and ongoing data management
• Conduct routine data checks and coordinate with relevant teams to clarify or update missing, inconsistent, or duplicate information
• Maintain proper electronic and/or physical filing of operational documents and prepare basic data summaries, lists, and reports as required
• Provide documentation and administrative support to the Operations Center and perform other reasonable and relevant duties related to documentation and data administration as assigned by the supervisor.

Job description

• Collect, organize, and maintain customer-related operational information and documentation in accordance with established procedures and Operations Center system requirements;
• Perform timely data entry, updating, and basic verification of operational records in relevant systems and databases;
• Maintain records related to network faults, service interruptions, restoration activities, cutovers, and Hotline services;
• Assist in consolidating and organizing historical, current, and newly generated operational data to support system implementation and ongoing data management;
• Conduct routine data checks and coordinate with relevant teams to clarify or update missing, inconsistent, or duplicate information;
• Maintain proper electronic and/or physical filing of operational documents and prepare basic data summaries, lists, and reports as required;
• Provide documentation and administrative support to the Operations Center and perform other reasonable and relevant duties related to documentation and data administration as assigned by the supervisor.