Data Operations Analyst

Zepz; Manila; On-site; PHP 1,000,000 - 1,600,000; Full time

Benefits offered by this job

Unlimited annual leave

Great healthcare benefits

Employee discounts

Job summary

Zepz is seeking a seasoned Data Ops Analyst to join our team in Manila. You will operate with significant independence to support critical data needs and build foundational data models that drive our cross-border remittance business forward.

You will lead technical projects from conception to deployment, partnering with data analysts and business stakeholders to deliver reliable, self-serve data for strategic decisions. Strong SQL/Python skills and experience with Databricks are essential.

Qualifications

• 5+ years of experience in analytics engineering or data engineering.
• Experience in the financial services or FinTech industry, especially cross-border payments.
• Proficiency in SQL and Python for data manipulation and scripting.
• Hands-on experience with data warehouse technologies, specifically Databricks.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and ability to explain technical concepts to non-technical stakeholders.

Responsibilities

• Independently lead technical projects from conception to deployment.
• Collaborate with data analysts and business stakeholders to translate objectives into technical projects.
• Utilize Python and SQL to perform analytics and build automated scripts; prototype with Excel.
• Oversee data reconciliation processes using AutoRek or ReconArt where applicable.
• Lead the adoption of data transformation tooling to empower teams with data-driven decisions.

Skills

Technical Project Management

Business Partnership

Advanced Data Analytics

Reconciliation & Financial Integrity

Tooling & Optimization

Python

SQL

Excel

Tools

AutoRek

ReconArt

Databricks

Job description

Job Description:

Join Zepz: Breaking Down Borders, Together

Our Meaningful Mission

At Zepz, were all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting edge finance and tech.Zepz is the power behind WorldRemit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. Were not just moving money; were building a world that truly recognizes and supports global connections.

Who Youll Be Joining

We look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We’re an always developing team of experts that enjoy problem solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and Responsible Owners, treating company resources like your own. We depend on Transparent Communicators who keep the team aligned through open, honest talk.

Our Core Commitments — What We Live By

• Integrity:We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other.
• Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering.
• Velocity:We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.

Perks of Joining Our Team

We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performance. Alongside a great office environment, think unlimited annual leave , great healthcare benefits, and employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and well provide the environment and support needed for you to excel

Office Address

8F Lexmark Plaza
3 Samar Loop corner Panay Road
Cebu Business Park, Cebu City, Philippines 6000

About the Role

We are seeking a highly skilled and experienced Data Ops Analyst to join our dynamic team. This is a Individual Contributor (IC) role where you will operate with a high degree of independence. You will focus on supporting critical data needs and developing foundational data models that are essential for driving our cross-border remittances business forward. You will act as a technical lead on projects, leveraging your analytical and problem-solving skills to build robust and scalable data solutions.

What You Bring to the Table

• Technical Project Management: Independently lead technical projects from conception to deployment. You will be responsible for defining timelines, managing resources, and ensuring the delivery of high-quality data solutions without constant supervision.
• Business Partnership: Collaborate with data analysts, and business stakeholders to translate commercial objectives into well-defined technical projects. You will act as a primary point of contact for partners, ensuring they have reliable self-serve data for strategic decision-making.
• Advanced Data Analytics: utilize Python and SQL to perform deep-dive analytics and build automated scripts. You will also utilize tools like Excel for rapid prototyping and business-facing reporting.
• Reconciliation & Financial Integrity: Oversee data reconciliation processes to ensure financial accuracy. (Experience with tools such as AutoRek or ReconArt is highly valued here).
• Tooling & Optimization: Lead the adoption of data transformation tools to empower teams in their data-driven decision-making processes.

What we are looking for

• Experience: 5+ years of experience in analytics engineering, data engineering, or a similar role.
• Industry Experience: Proven experience in the financial services or FinTech industry, particularly with cross-border payments.
• Technical Skills: Proficiency in SQL and at least one programming language (e.g., Python) is required for data manipulation and scripting.
• Data Technologies: Hands-on experience with data warehouse technologies, specifically Databricks.
• Problem-Solving: Excellent analytical and problem-solving skills with strong attention to detail.
• Communication: Strong communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders and partners.

Nice to Have

• Reconciliation Tools: Experience with AutoRek, ReconArt, or similar financial reconciliation software.
• BI & Visualization: Proficiency with business intelligence tools such as Tableau, PowerBI, or Looker.

AI Literacy & Tools

As Zepz continues to build AI into how we work, we expect everyone to engage with it as a core part of their role. For this position we are looking for:

• A genuine curiosity about AI and how it can be applied in your area of work — from accelerating analysis and insight generation, to improving how we design and deliver processes and communications.
• Practical experience using AI tools in a professional context — whether to connect information, draft content, build frameworks, or create insights from data. We want people who actively use AI to increase productivity, not those who are waiting to be told to.
• Strong AI literacy — an understanding of what AI assistants can and cannot do, how to prompt effectively, and how to critically evaluate AI-generated output before using it.
• Awareness of the ethical considerations and responsible use of AI in the workplace, particularly in the context of sensitive data, customer experience, and compliance.
• Prior experience using Claude (Anthropic) is a nice-to-have but not essential — what matters most is that you are genuinely engaged with AI as a tool, comfortable experimenting, and eager to share what works with your wider team

If you want to join us in our journey to help break barriers in financial access and improve lives globally, theres no better place or time to join.

Our global team of 800+ people is spread across six continents.We aspire to hire the best mix of people from former Olympians to YouTube influencers and we speak over twenty languages. This incredible diversity isnt a bonus; its the engine that lets us serve the world.