Data Governance Analyst

Goldilocks Bakeshop Inc.; Mandaluyong; On-site; PHP 1,000,000 - 1,600,000; Full time

Job summary

Goldilocks Bakeshop Inc. is seeking a Data Management Specialist to collaborate with the Data Management Group and Governance council to maintain data definitions, rules, and standards. You will drive improvement across processes and lead data quality initiatives while coordinating with Data Owners and SAP/ERP teams.

The role requires building dashboards, KPIs, and reports, along with developing SOPs and templates. Strong collaboration and problem-solving skills are essential for success.

Qualifications

• Bachelor’s degree in any field.

Responsibilities

• Collaborate with Data Management Group and Data Governance council to maintain enterprise data definitions, business rules, and standards.
• Identify business processes affecting data management and lead improvement with teams.
• Define, track and report enterprise data governance SLA, KPI/metrics to governance council.
• Create data quality assurance documents with DQ Expert (checklists, SOPs, templates).
• Review DQ scorecard results with Data Owners and DQ Expert.
• Improve processes with poor data quality scores.
• Lead RCA creation and ensure controls are followed to avoid recurring issues.
• Escalate and evaluate issues with Master Data Specialist and Data Owners.
• Assess solutions with Developers and define software/app development requirements.
• Oversee development, testing, and implementation of data management solutions.
• Provide data management training to Data Stakeholders.
• Coach Master Data Specialist on data management processes.
• Build capability to sustain operational excellence and customer service levels internal to the company.
• Document data management processes and cascade information to stakeholders.
• Manage initiatives approved by Data Governance Council.
• Conduct data audits and reviews of systems, applications, and processes.

Skills

Dashboard building

KPIs & reporting

Data governance

Problem solving

Cross-team collaboration

Education

Bachelor’s degree

Tools

SAP

MDG

SD

MM

FICO

BODS

Info Steward

POS

SAPB1

ECOM

HRMS

EDW

Ticketing system

Job description

1. Work collaboratively with Data Management Group and Data Governance council to maintain the enterprise data definition, business rules, and standards.

2. Identify business processes affecting data management and collaborate with teams to lead improvement.

3. Define, keep track and report the enterprise data governance SLA, KPI/metrics to the data governance council.

4. Work with DQ Expert to create the data quality assurance documents such as checklists, process flow, standard operating procedures, templates/forms, etc.

5. Interact with Data Owners and Data Quality Expert to review and evaluate DQ scorecard results.

6. Work closely with Data Quality Expert to improve processes with poor data quality score.

7. Lead the creation of the RCA and help in ensuring that all controls are implemented and followed to avoid recurring issues.

8. Work with Data Owners when issues are escalated from the Master Data Specialist.

9. Evaluate escalated issues for potential solution and determine if an unresolved data issue requires further escalation.

10. Work with Developers to recommend solutions and determine software/app development requirements.

11. Overseeing the development, testing, and implementation of technical solutions related to Data Management processes.

12. Provide data management training and presentations to Data Stakeholders.

13. Coach and train the Master Data Specialist on any Data Management processes.

14. Build capability to ensure operational excellence and maintain superior customer service levels for the internal customers.

15. Documenting data management processes and cascading information to all relevant stakeholders.

16. Responsible for managing through to completion all initiatives approved by the Data Governance Council.

17. Conduct data audits and reviews of relevant systems, applications, and processes.

QUALIFICATIONS:

• Bachelor’s degree in any courses.

• At least 4-5 years of experience working in the relevant area of expertise in Data Management.

• Experience in building dashboard, metrics, KPIs, and reporting.

• Experience in establishing Policies, Procedure Guidelines, and other documentations such as work instructions, checklist, templates or forms, etc.

• Experience working with teams to solve problems and deliver high quality results in a fast-paced environment.

• Experience with SAP or ERP applications (MDG, SD, MM, FICO, BODS, Info Steward), POS, SAPB1, ECOM, HRMS, EDW and ticketing system.