Data Executive (Data Availability)

G2 Travel; Pasig; On-site; PHP 223,000 - 446,000; Full time

Benefits offered by this job

Medical cover on day 1

15 days annual leave

Rice allowance

Discounted travel opportunities

Office environment

Job summary

G2 Travel in Pasig is seeking a Data Executive (Availability) to populate the contract database and manage restrictions with precision. You will coordinate with Destination Managers and Hotels, ensuring timely updates and accurate data entry across our systems.

Ideal candidates will have strong Excel skills, sharp analytical ability, and excellent English communication. You will thrive under pressure, multitask effectively, and contribute to a collaborative team culture.

Qualifications

• Experience in data collection, inputting and database updating.
• Strong analytical and problem-solving skills.
• Excellent attention to detail with high accuracy.
• Clear written and verbal English communication.
• Proactive, able to work under pressure and meet deadlines.
• Able to collaborate with multiple internal teams.
• Advanced Excel skills and ability to multitask.

Responsibilities

• Update and maintain contracts, renewals, and amendments on systems within timeframes.
• Ensure precise input of restrictions set by hotels and managers.
• Investigate and resolve booking-related issues with internal teams.
• Communicate with Destination Managers and other departments on contract concerns.
• Respond promptly to availability-related requests and inquiries.
• Perform quality control checks on contracts and correct discrepancies.
• Monitor updates and maintain attention to detail to avoid issues.
• Maintain urgency and proactive approach in task handling and escalations.
• Support other contract-related tasks as needed.

Skills

Advanced Excel

Analytical skills

Attention to detail

Communication skills

Time management

Independent working

English proficiency

Collaboration

Tools

Excel

Job description

… and we’re in the business of planning and organising trips all over the globe for almost half a million travelers each year.

We’re G2 Travel, a wholesale tour operator with a network of offices spanning Asia, the Middle East, Europe and North America.

We’re not a corporation and don’t behave like one – results are achieved through collaboration and teamwork – a place where everyone gets noticed.

We believe that work should be enjoyable, stimulating and fun!

The Department

Our Contract Data teams is the dynamic interface between our global network of Contract Managers and the systems which we use to sell hotel rooms to our customers. Every relationship we have with a hotel is governed by a complex contract which defines the services which will be provided by the hotel, their availability and price. It’s the responsibility of our team to ensure that every detail of that contract is accurately loaded into our systems and subsequently updated with any changes.

The Role

The Data Executive (Availability) will be responsible for populating the data base with the information requested by the Destination Managers and Hotels related to the management of contract restrictions and content.

Key Activities:

• Accurately update and maintain new contracts, renewals, and contract amendments in the relevant system(s) within set timeframes and according to company procedures;
• Ensure precise system input of all requested restrictions set by the hotel and Destination Managers;
• Investigate and resolve booking-related issues by coordinating with internal departments and reviewing system updates and availability details;
• Communicate directly with Destination Managers, and relevant internal departments regarding contract concerns, booking issues, and clarifications;
• Respond promptly and professionally to all incoming availability-related requests and concerns;
• Conduct quality control checks on contracts and apply corrective actions when necessary;
• Monitor updates closely and demonstrate strong attention to detail to avoid discrepancies and operational issues;
• Maintain a proactive approach and sense of urgency in handling tasks, escalations, and operational concerns;
• Foster a collaborative and open communication environment within the team;
• Provide support for other contract-related tasks, where applicable.

Key Relationships:

• Destination Managers
• Department Manager
• Customer Support team

The Requirements

• Experience in data collection, data inputting, and database administration/updating;
• Strong analytical and problem-solving skills, particularly in investigating booking and contract-related issues;
• Excellent attention to detail with the ability to deliver accurate and high-quality work;
• Strong communication skills, with the ability to coordinate effectively with contract owners, internal departments, and team members;
• Proactive, alert, and able to demonstrate a strong sense of urgency when handling operational concerns;
• Open to collaboration, feedback, and continuous communication within the team;
• Advanced Excel skills;
• Strong time management skills with the ability to multitask and prioritize effectively;
• Able to work independently and perform well under pressure;
• Excellent written and verbal communication skills in English;
• Travel industry background with customer service and/or administrative support experience is preferred.

The Deal

• Commitment, loyalty and passion are the qualities that we admire the most. In return for that we offer:
• Competitive salaries which reflect the importance of these roles and your experience.
• Salaries are reviewed and discussed annually and can increase significantly according to experience.
• A genuine commitment to recognise your achievements.
• Hard work deserves a break, so we offer 15 days annual leave each year plus all public holidays.
• First class office environment which is a safe, comfortable, stimulating and fun place to be.
• Medical cover on day 1 of employment.
• We want you to eat well, so we offer you a rice allowance.
• Opportunities to travel at discounted prices