Data Entry/ Admin Assistant

CO Careers; Pampanga; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Health and Welfare Benefits

Travel Opportunities

Leave Benefits

Growth and Recognition

Job summary

Clark Outsourcing is seeking a Data Entry/Admin Assistant to work on-site at Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga. You will assist in patient data entry, scheduling, and frontline support while ensuring HIPAA compliance and data accuracy.

The role involves coordinating with medical services, billing, and client support teams, maintaining organized records, and contributing to efficient office operations in a night shift environment (10:00 PM - 7:00 AM PHT).

Qualifications

• High school diploma required; associate degree preferred in healthcare admin or related field.
• Experience in admin or data entry roles, preferably in healthcare.
• Familiarity with EMR/EHR software is a plus.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook).
• Strong written and verbal communication; attention to accuracy.

Responsibilities

• Data Entry & Record Maintenance: input/update patient information in EMR; audit medical records for HIPAA compliance; conduct data quality checks.
• Administrative Support: coordinate patient appointments and staff schedules; maintain office organization; prepare communications and reminders.
• Compliance & Reporting: ensure HIPAA compliance; generate operational reports and assist policy adherence.
• Billing and Documentation Support: prepare documentation; verify insurance; organize forms and consent documents.
• Office Coordination: track inventory; collaborate with team; assist cross-functional tasks.

Skills

Data entry

HIPAA compliance

MS Word

MS Excel

Customer service

Documentation

Education

High school diploma

Associate’s degree or higher in healthcare administration or business

Tools

EMR/EHR systems

Microsoft Office

Job description

Position Title:

Data Entry/ Admin Assistant

Work Set Up:

On-Site

Schedule:

10:00 PM - 7:00 AM PHT

Job Location:

Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga

Quick Rundown:

As a Data Entry/Admin Assistant, you will work closely with key departments such as medical services, billing, and client support teams, collaborating to ensure that patient records and other essential data are entered correctly into our systems. You will also assist in organizing office operations, maintaining effective communication, and providing excellent customer service to both internal teams and external clients.

What You’ll Do:

• Data Entry & Record Maintenance:
• Accurately input and update patient information in EMR systems.
• Manage and audit medical records to ensure compliance with HIPAA standards.
• Conduct regular data quality checks and resolve discrepancies.
• Administrative Support:
• Coordinate patient appointments and home healthcare staff schedules.
• Maintain office organization and provide frontline client support.
• Prepare communications, reminders, and internal documents.
• Compliance & Reporting:
• Ensure HIPAA compliance and secure handling of patient data.
• Generate operational reports and assist in policy adherence.
• Billing and Documentation Support:
  • Support billing by preparing accurate documentation and verifying insurance.
  • Organize medical forms, consent documents, and insurance paperwork.
• Office Coordination:
• Track and manage inventory of office supplies.
• Collaborate with team members and assist with cross-functional tasks.

What We’re Looking For:

• A high school diploma is required; an Associate’s degree or higher in healthcare administration, business, or a related field is preferred
• Experience in an administrative or data entry role is preferred, especially within the healthcare industry
• Familiarity with healthcare management software (EMR/EHR systems) is a plus
• Proficient in Microsoft Office Suite (Word, Excel, Outlook), with the ability to create and manage documents, spreadsheets, and email communications
• Comfortable using office equipment (printers, fax machines, multi-line phones)
• Familiarity with healthcare management systems is a plus
• A sharp focus on accuracy, ensuring that all data entered and tasks completed are precise
• Strong written and verbal communication skills
• Ability to identify issues and find practical solutions quickly and efficiently
• Capable of managing multiple tasks and prioritizing in a fast-paced environment
• Commitment to handling sensitive information with the utmost care and in compliance with HIPAA and other privacy regulations
• Ability to work effectively within a team, helping to contribute to the overall success of the department and company

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

• Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
• Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
• Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.
• Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.
• Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.
• Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!