Data Analyst: AI Insights & Looker Dashboards (Remote)

ProSource; Philippines; Remote; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

HMO coverage from Day 1

Fully remote setup with tools

Full-time role with benefits

Job summary

ProSource seeks a Data Analyst to support data and reporting needs by analyzing business performance, maintaining dashboards, and helping teams use data to make informed decisions. You will translate data into actionable insights across Customer Experience, Marketing, and Finance, while ensuring data quality and reporting workflows.

Reporting to the VP of Finance, you will work cross-functionally to deliver recurring reports, ad-hoc analyses, and basic automation, assisting with data systems and

Qualifications

• 8+ years of experience in data analytics, business intelligence, or data engineering.
• Proficiency in SQL and data modeling; cloud data warehouses (Snowflake preferred).
• Proficiency with BI tools, particularly Looker/LookML development.
• Experience with Python for data engineering, automation, and API integrations.
• Hands-on experience with AI tools in a business context.
• Working knowledge of workflow automation platforms (n8n, Airflow, or similar).
• Familiarity with customer experience platforms (Gladly, Zendesk) and e-commerce systems (Shopify, NetSuite).
• Understanding of data privacy regulations and consent management practices.

Responsibilities

• Design, build, and maintain Looker dashboards and reports for executive visibility and metrics.
• Develop LookML views and explores under established modeling standards.
• Support data modeling in Snowflake for BI, marketing performance, and customer analytics use cases.
• Translate business questions into analytical approaches and insights for stakeholders.
• Assist with recurring reporting and ad-hoc analysis, ensuring accuracy and consistency.
• Monitor AI analytics performance and report on automation effectiveness.
• Support automated workflows using n8n, Airflow, and basic scripting to improve reporting.
• Maintain CX dashboards and analyze agent performance, queue health, and SLA tracking.
• Integrate data across key systems (Gladly, Klaviyo, NetSuite, Shopify, Geodis, SPS Commerce).
• Support data governance and privacy compliance; maintain documentation.

Skills

SQL

Data modeling

Python

AI tools in business

Workflow automation concepts

Tools

Snowflake

Looker/LookML

n8n

Airflow

Klaviyo

Gladly

Zendesk

Shopify

NetSuite

Geodis

SPS Commerce

Job description

ProSource seeks a Data Analyst to support data and reporting needs by analyzing business performance, maintaining dashboards, and helping teams use data to make informed decisions. You will translate data into actionable insights across Customer Experience, Marketing, and Finance, while ensuring data quality and reporting workflows.

Reporting to the VP of Finance, you will work cross-functionally to deliver recurring reports, ad-hoc analyses, and basic automation, assisting with data systems and