Dagupan Onsite Wellness Outreach Coordinator

Resolv Global; Sarrat; In loco; PHP 173.000 - 207.000; Tempo pieno

Descrizione del lavoro

Resolv Global in Dagupan City seeks a compassionate Wellness Coordinator to conduct outbound calls to U.S.-based patients, follow structured outreach, and provide wellness support. You will document every interaction, maintain records, and ensure HIPAA-compliant confidentiality while meeting quality standards.

The role emphasizes empathy, organization, and reliable follow-through in a patient-facing healthcare setting, with on-site work during U.S. business hours.

Competenze

• Bachelor's degree in Hospital Management, Hospital Administration, Nursing, or related field.
• 1-2 years in patient-facing healthcare or wellness coordination.
• Excellent spoken and written English communication.
• Strong ability to communicate clearly, professionally, and compassionately with patients.
• Comfortable outbound calling and consistent follow-up.
• Proven documentation accuracy and attention to detail.
• Ability to follow structured processes and escalation procedures.
• Willingness to work onsite in Dagupan City and align with U.S. business hours.

Mansioni

• Conduct daily outbound calls to U.S.-based patients per outreach schedules.
• Communicate clearly, professionally, and empathetically with patients.
• Build rapport and keep patients engaged with wellness programs.
• Provide education, reminders, and support with appropriate follow-up.
• Coordinate wellness services and follow-up activities as required.
• Maintain accurate and up-to-date patient records and document interactions.

Conoscenze

English communication

Outbound calling

Patient engagement

Documentation accuracy

Empathy and rapport

Organization and follow-through

Formazione

Bachelor's degree in Hospital Management

Bachelor's degree in Hospital Administration

Bachelor's degree in Nursing

Related healthcare field

Strumenti

EHR systems

Telecommunications platforms

Descrizione del lavoro

Resolv Global in Dagupan City seeks a compassionate Wellness Coordinator to conduct outbound calls to U.S.-based patients, follow structured outreach, and provide wellness support. You will document every interaction, maintain records, and ensure HIPAA-compliant confidentiality while meeting quality standards.

The role emphasizes empathy, organization, and reliable follow-through in a patient-facing healthcare setting, with on-site work during U.S. business hours.