Cyber Trust & Safety Team Lead

TaskUs; Imus; Hybrid; PHP 2,009,000 - 2,678,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Internal mobility opportunities

People First culture

Job summary

TaskUs, Imus, Cavite, Philippines, is seeking a Tech Team Leader to oversee high-volume safety evaluations and cyber-security decision operations. You will review complex user interactions, interpret offensive and defensive content, and drive defensible, well-documented outcomes.

The role demands strong programming-language proficiency, independent work in metrics-driven settings, and a track record in BPO or trust & safety environments.

Qualifications

• Experience in trust and safety operations, content review in high-volume environments.
• Ability to analyze offensive/defensive security techniques and distinguish benign vs. malicious activity.
• Proven track record working in a metrics-driven setting with accuracy, traceability, and SOP compliance.

Responsibilities

• Review multi-turn user–model conversations using cyber safety taxonomy, policy guidance, and SOPs.
• Interpret cyber content including phishing, vulnerabilities, malware, credential theft, and evasion with context.
• Make defensible decisions with concise rationales, metadata, and case notes.
• Follow controls, checklists, and data-handling requirements; resolve cases using guidance and escalate gaps with context.
• Own assigned work from intake to documentation, meeting accuracy and turnaround targets.
• Participate in calibration and quality reviews, incorporating feedback.
• Identify recurring patterns and edge cases affecting execution.

Skills

Trust & safety experience

Security analysis

Metrics-driven

Logical reasoning

Written communication

Adaptability

Programming languages

Tools

Nmap

Nessus

sqlmap

Burp Suite

Cobalt Strike

MITRE ATT&CK

OWASP Top 10

Red-team tools

Job description

TaskUs, Imus, Cavite, Philippines, is seeking a Tech Team Leader to oversee high-volume safety evaluations and cyber-security decision operations. You will review complex user interactions, interpret offensive and defensive content, and drive defensible, well-documented outcomes.

The role demands strong programming-language proficiency, independent work in metrics-driven settings, and a track record in BPO or trust & safety environments.