CX Operations AI & Automation Analyst (Remote)

Userc Dehradun; Philippines; Remote; PHP 600,000 - 900,000; Full time

Job summary

ClickUp is hiring a CX Operations Analyst to own key partner services processes, invoicing, SOW management, and system access for a remote, AI-native organization. You will develop AI-driven workflows, support TAM/Solutions/CX, and partner with Finance and GTM Systems to ensure operational excellence across regions.

You will build reports in Salesforce, ClickUp, and Hex, perform data analysis, and drive automation that improves customer outcomes and retention.

Qualifications

• 3+ years in Operations, Analytics, or related role, preferably SaaS or GTM.

Responsibilities

• Operationalize partner delivery quality and customer outcomes measurement for accountability across delivery models.

Skills

Operations analytics

Data analysis

AI workflows

Cross-functional collaboration

Stakeholder management

Salesforce

Gong

ClickUp

Hex

Tableau

Google Apps Script

Tools

Salesforce

Gong

ClickUp

Hex

Tableau

Google Apps Script

Job description

ClickUp is hiring a CX Operations Analyst to own key partner services processes, invoicing, SOW management, and system access for a remote, AI-native organization. You will develop AI-driven workflows, support TAM/Solutions/CX, and partner with Finance and GTM Systems to ensure operational excellence across regions.

You will build reports in Salesforce, ClickUp, and Hex, perform data analysis, and drive automation that improves customer outcomes and retention.