Customer Value Architect – SaaS & Executive Engagement

Coupa Software, Inc.; Philippines; Presencial; PHP 1.200.000 - 2.000.000; Jornada completa

Descripción de la vacante

Coupa Software, Inc. seeks a Customer Value Manager in the Philippines to manage customer relationships and realize value from Coupa solutions. You will partner with customer teams, drive adoption, and oversee value metrics and roadmaps.

You will work closely with internal Coupa resources to ensure successful outcomes, support renewals, and strengthen long-term relationships with customers.

Formación

• Strong experience in customer/value management within SaaS or software environments.
• Proven ability to manage executive relationships and influence outcomes.
• Experience leading cross-functional programs and driving adoption/value realization.

Responsabilidades

• Serve as the primary contact for Coupa customers in the Philippines and ensure value realization.
• Develop and execute customer success strategies with customer teams.
• Communicate product updates, capabilities, and value to customers regularly.
• Coordinate between customers and internal Coupa teams and resources.
• Lead value metrics workshops and support value measurement initiatives.
• Create and maintain customer value roadmaps and renewal preparation with AEs.
• Maintain long-term relationships and establish trusted advisor status.
• Share best practices and product updates; participate in marketing initiatives.

Conocimientos

P2P/S2C

Customer success

Sales management

Executive relationships

Program management

Value-based selling

Writing skills

SaaS background

English fluency

Entrepreneurial

Descripción del empleo

Coupa Software, Inc. seeks a Customer Value Manager in the Philippines to manage customer relationships and realize value from Coupa solutions. You will partner with customer teams, drive adoption, and oversee value metrics and roadmaps.

You will work closely with internal Coupa resources to ensure successful outcomes, support renewals, and strengthen long-term relationships with customers.