Customer Support Specialist — Onsite, Paid Training & HMO

Alorica Philippines; Cebu City; On-site; PHP 200,880 - 412,920; Full time

Benefits offered by this job

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off – Paid

Anniversary Bonus

Annual Performance Increase

Job summary

A leading outsourcing company in Cebu City is seeking individuals for customer service roles. You'll answer inquiries, resolve complaints, and assist with orders while enjoying a salary range from ₱18K to ₱37K monthly with numerous benefits including training and incentives. Ideal for fresh graduates or those without prior experience, this position offers an opportunity to work in a professional and supportive team environment.

Qualifications

• Strong communication and interpersonal skills.
• Ability to handle customer inquiries and complaints effectively.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide effective solutions.
• Process orders, payments, and refunds.
• Assist with product and service support.

Skills

Customer service

Communication

Problem-solving

Education

Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads

Job description

A leading outsourcing company in Cebu City is seeking individuals for customer service roles. You'll answer inquiries, resolve complaints, and assist with orders while enjoying a salary range from ₱18K to ₱37K monthly with numerous benefits including training and incentives. Ideal for fresh graduates or those without prior experience, this position offers an opportunity to work in a professional and supportive team environment.