Customer Support & Solutions Specialist

Synlink Recruitment Outsourcing Co. Inc.; Davao de Oro; On-site; PHP 223,200 - 279,000; Full time

Job summary

A recruitment outsourcing company in Davao is seeking a Recruitment Specialist to manage customer calls and provide accurate information about products and services. The successful candidate will have excellent communication skills and a high school diploma. Key responsibilities include handling inquiries and complaints while maintaining customer records accurately. This role demands a positive attitude and capabilities in relationship management, suitable for individuals with 0–2 years of relevant experience.

Qualifications

• 0–2 years of experience in a customer service role.
• Ability to manage customer relationships effectively.
• Capable of handling stressful situations.

Responsibilities

• Handle incoming and outgoing calls professionally.
• Provide accurate information regarding products and services.
• Assist customers with inquiries and complaints efficiently.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Education

High School Diploma or equivalent

Job description

A recruitment outsourcing company in Davao is seeking a Recruitment Specialist to manage customer calls and provide accurate information about products and services. The successful candidate will have excellent communication skills and a high school diploma. Key responsibilities include handling inquiries and complaints while maintaining customer records accurately. This role demands a positive attitude and capabilities in relationship management, suitable for individuals with 0–2 years of relevant experience.