CSR - with experience - Pioneer Account

Miranda HR; Pasig; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Holiday gifts

Incentives

Life insurance

Job training

Job summary

Miranda HR in Pasig is seeking a Customer Service Representative for the Pioneer Account. This on-site role requires 1–3 years of experience and involves handling inquiries, resolving issues, documenting interactions, and collaborating with the team to enhance service quality.

Educational qualifications include a Bachelor's degree in a relevant field. Candidates should multitask well in a fast-paced environment and possess strong communication and interpersonal skills.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• 1–3 years of experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Positive attitude with a customer-oriented mindset.

Responsibilities

• Provide exceptional customer service to clients of the Pioneer Account.
• Handle customer inquiries and resolve issues effectively and promptly.
• Document interactions and maintain accurate customer records.
• Collaborate with team members to improve service quality and efficiency.
• Support account performance by analyzing customer feedback and proposing solutions.

Skills

Strong communication

Interpersonal skills

Education

Bachelor's degree

Job description

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Employee Recognition and Rewards

Holiday Gifts, Incentives

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Provide exceptional customer service to clients of the Pioneer Account.
• Handle customer inquiries and resolve issues effectively and promptly.
• Document interactions and maintain accurate customer records.
• Collaborate with team members to improve service quality and efficiency.
• Support account performance by analyzing customer feedback and proposing solutions.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: 1-3 years of experience in customer service or a related field.
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to multitask and manage time effectively.
• Qualities and Traits: Positive attitude with a customer-oriented mindset.
• Working Conditions: Ability to work in a dynamic and fast-paced environment.