Customer Success And Support Champion

Snapscale; Davao City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Snapscale in the Philippines is seeking a Customer Service Representative to be the primary contact for customers. You will handle inquiries, resolve issues, and support operations through precise documentation and cross-functional coordination.

Ideal candidates have at least 1 year in BPO or customer service, with strong verbal and written communication, and the ability to multitask with professionalism. The role emphasizes customer satisfaction in a fast-paced environment.

Qualifications

• At least 1 year in BPO or customer service.
• Strong verbal and written communication; multitask in a fast-paced environment.

Responsibilities

• Handle inquiries from customers and resolve issues.
• Support operations through precise documentation and cross-functional coordination.

Skills

Verbal communication

Written communication

Multitasking

Job description

Job Description

Snapscale in the Philippines is seeking a Customer Service Representative to be the primary contact for customers. You will handle inquiries, resolve issues, and support operations through precise documentation and cross-functional coordination.

Ideal candidates have at least 1 year in BPO or customer service, with strong verbal and written communication, and the ability to multitask with professionalism. The role emphasizes professionalism and customer satisfaction in a fast-paced environment.

Requirements

• Ideal candidates have at least 1 year in BPO or customer service, with strong verbal and written communication, and the ability to multitask with professionalism.
• The role emphasizes professionalism and customer satisfaction in a fast-paced environment.