Client Success And Support Specialist — Fast-Paced CSR

Snapscale; Davao City; On-site; PHP 240,000 - 300,000; Full time

Job summary

Snapscale in the Philippines is seeking a Customer Service Representative to be the primary contact for customers. You will handle inquiries, resolve issues, and support operations through precise documentation and cross-functional coordination.

Ideal candidates have at least 1 year in BPO or customer service, with strong verbal and written communication, and the ability to multitask with professionalism in a fast-paced environment.

Qualifications

• At least 1 year in BPO or customer service.
• Strong verbal and written communication.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Serve as primary contact for customers.
• Handle inquiries and resolve issues.
• Support operations through precise documentation and cross-functional coordination.

Skills

Verbal communication

Written communication

Multitasking

Customer service experience

Job description

Job Description:

Snapscale in the Philippines is seeking a Customer Service Representative to be the primary contact for customers. You will handle inquiries, resolve issues, and support operations through precise documentation and cross-functional coordination. Ideal candidates have at least 1 year in BPO or customer service, with strong verbal and written communication, and the ability to multitask with professionalism in a fast-paced environment.

Requirements: