Customer Service Travel Consultant

RSD Human Resource Management Consultancy; Laguna; On-site; PHP 180,000 - 240,000; Full time

Job summary

A travel consultancy located in the Philippines seeks a Customer Travel Advisor to provide expert travel advice and assist customers with bookings. The ideal candidate should possess strong communication and interpersonal skills, with 3-6 months of experience in customer service or travel consulting. This role involves managing customer inquiries efficiently and maintaining knowledge of travel trends. The position is located at SM City Santa Rosa, Laguna.

Qualifications

• Preferred high school diploma or equivalent.
• 3-6 months of experience in customer service or travel consulting.
• Strong communication and interpersonal skills.

Responsibilities

• Provide expert travel advice and recommendations based on customer preferences.
• Assist customers with booking travel arrangements, including flights and accommodations.
• Manage customer inquiries and resolve issues efficiently.
• Maintain up-to-date knowledge of popular travel destinations, trends, and regulations.
• Collaborate with suppliers and vendors to secure the best prices and services for clients.

Skills

Strong communication skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Job Description

Description

• Provide expert travel advice and recommendations to customers based on their preferences and budgets.
• Assist customers with booking travel arrangements, including flights, accommodations, and transportation.
• Manage customer inquiries and resolve issues efficiently to ensure a positive experience.
• Maintain up-to-date knowledge of popular travel destinations, trends, and regulations.
• Collaborate with suppliers and vendors to secure the best prices and services for clients.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: 3-6 months of experience in customer service or travel consulting.
• Skills and Competencies: Strong communication and interpersonal skills.

Working Location

SM City Santa Rosa. Old National Highway, Brgy, Manila S Rd, City of Santa Rosa, Laguna, Philippines