CSR / Call Center — Flexible Hours, HMO & Incentives

Synlink Recruitment Outsourcing Co. Inc.; Cebu City; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

Incentives

HMO Health & Wellness

Flexible hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. in Cebu is seeking a Customer Service Representative to join our on-site team. The role handles inbound and outbound calls and provides product information, billing support, and account updates.

You will resolve customer complaints, maintain accurate records in the company system, and work in a dynamic call-center environment with incentives and an HMO for health and wellness.

Qualifications

• No experience required
• On-site position in Cebu
• High school education required

Responsibilities

• Handled inbound and outbound customer calls professionally and efficiently.
• Assisted customers with inquiries, billing concerns, account updates, and product or service information.
• Resolved customer complaints by identifying issues and providing appropriate solutions.
• Maintained accurate customer records by documenting interactions in the company's system.

Skills

Customer service

Communication

Education

High School diploma

Job description

Synlink Recruitment Outsourcing Co. Inc. in Cebu is seeking a Customer Service Representative to join our on-site team. The role handles inbound and outbound calls and provides product information, billing support, and account updates.

You will resolve customer complaints, maintain accurate records in the company system, and work in a dynamic call-center environment with incentives and an HMO for health and wellness.