Customer Service & Sales Support (Hybrid)

Jocson College Inc.; Taguig; Hybrid; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Free Shuttle Service

Job summary

A leading healthcare company in Taguig City seeks a Senior Representative for Customer Service Operations. This role requires providing excellent customer service, managing accounts, and supporting sales teams. The ideal candidate has at least one year of experience or is a fresh graduate specializing in BPO or Call Center. Responsibilities include order fulfillment, problem resolution, and collaboration with cross-functional teams. This position offers a hybrid setup and is part of a Fortune 500 Company.

Qualifications

• At least 1 year of experience in customer service operations.
• Fresh graduates specializing in BPO/Call Center are welcome.
• Ability to manage customer accounts and improve operational execution.

Responsibilities

• Provide outstanding customer service and manage customer accounts.
• Handle customer orders and resolve issues.
• Support operational improvements to enhance customer experience.

Skills

Outstanding customer service

Problem-solving

Invoicing and reimbursement knowledge

Cross-functional communication

Education

Bachelor's/College Degree or equivalent

Job description

A leading healthcare company in Taguig City seeks a Senior Representative for Customer Service Operations. This role requires providing excellent customer service, managing accounts, and supporting sales teams. The ideal candidate has at least one year of experience or is a fresh graduate specializing in BPO or Call Center. Responsibilities include order fulfillment, problem resolution, and collaboration with cross-functional teams. This position offers a hybrid setup and is part of a Fortune 500 Company.