Customer Service Representative With Or Without Experience - Start ASAP

Neksjob Philippines; Cebu City; On-site; PHP 200,880 - 267,840; Full time

Job summary

Neksjob Philippines is hiring a Customer Service Representative on-site in Cebu City. No experience required; high school graduates are welcome. Full-time position with immediate start. You will greet customers, answer questions about products and services, and ensure a great customer experience.

Responsibilities include handling calls, providing information, solving issues quickly, handling account changes, and keeping accurate notes while following scripts and performance goals.

Qualifications

• Willing to work on site in Cebu City.
• High school or senior high school graduate required.
• No prior experience necessary.

Responsibilities

• Answer phone calls in a polite and professional way.
• Provide clear information about products and services.
• Resolve customer issues quickly and accurately.
• Assist with account changes and service requests.
• Document customer conversations accurately.
• Follow company scripts and meet performance goals.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or Senior high school

Job description

Customer Service Representative With Or Without Experience - Start ASAP

On-site - Cebu No Exp Required High/Senior High School Full-time

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Job Description

We’re hiring Call Center Agents who are friendly, helpful, and excited to assist customers!

In this role, you’ll answer calls, answer questions about our products and services, solve problems quickly, and make sure every customer has a good experience.

What you’ll do:

Answer phone calls in a polite and professional way

Give customers clear information about what we offer

Fix customer issues quickly and correctly

Help with account changes, service requests, and other tasks

Keep accurate notes of all customer conversations

Follow company guidelines, scripts, and performance goals

Qualifications

Willing to work on site

Education: At least high school or senior high school graduate