Customer Service Representative WAVE 1 Urgent Hiring Blended Account

Knack Global Philippines Inc.; Taguig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Incentives

13th Month Pay

Job Training

Job summary

Knack Global Philippines Inc. is hiring a Customer Service Representative for a blended on-site and remote role in Taguig. This position welcomes applicants with no prior experience and includes full training, focusing on delivering exceptional service via phone, email, and chat.

The role emphasizes clear communication, problem-solving, and teamwork, with government-mandated benefits and incentives as part of the package.

Qualifications

• Bachelor’s degree in a related field preferred.
• No prior experience required; training will be provided.
• Strong verbal and written communication skills.
• Excellent problem-solving abilities and customer-focused mindset.
• Ability to work in a blended environment (remote and on-site).

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain a positive attitude while interacting with customers.
• Document customer interactions accurately in our systems.
• Work collaboratively with team members to improve service delivery.

Skills

Communication skills

Education

Bachelor’s degree

Job description

Customer Service Representative WAVE 1 Urgent Hiring Blended Account

On-site - Taguig No Exp Required Bachelor Full-time

Chat

Job Description

Employee Recognition and Rewards

• Incentives

Government Mandated Benefits

• 13th Month Pay

Professional Development

• Job Training

Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain a positive attitude while interacting with customers.
• Document customer interactions accurately in our systems.
• Work collaboratively with team members to improve service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a related field preferred.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Strong verbal and written communication skills.
• Qualities and Traits: Excellent problem-solving abilities and customer-focused mindset.
• Working Conditions: Ability to work in a blended environment (remote and on-site).