Customer Service Representative — Start ASAP

Gratitude Philippines; Pampanga; On-site; PHP 187,000 - 312,000; Full time

Benefits offered by this job

Salary package

HMO day 1

14th month pay

Paid training

Fast hiring

Job summary

Gratitude Philippines is hiring for a customer service role based in the Philippines. The position involves handling inquiries via phone, email, and chat, resolving concerns, and providing product information.

The ideal candidate has 2 years in college or an associate degree, with 1–4 years experience in any industry. Filipinos only, with TOR, Diploma, and COE on hand. Training is provided and the hiring process is fast.

Qualifications

• Must have strong communication and customer service skills.
• Ability to handle inquiries via multiple channels (phone, email, chat).
• Ability to document interactions accurately and timely.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Resolve concerns and provide product information.
• Document interactions accurately.

Skills

Customer service

Communication

Documentation

Multitasking

Education

2 years in college

Associate degree

Job description

Why Join Us?

• Up to ₱28,000 salary package
• Day 1 HMO + 14th month pay
• Paid training — we invest in you
• Fast hiring process: virtual interview only

What You'll Do:

• Handle customer inquiries via phone, email, and chat
• Resolve concerns and provide product information
• Document interactions accurately

Who We're Looking For:

• At least 2 years in college OR associate degree
• 1–4 years experience (any industry)
• Filipino citizens only
• Must have TOR, Diploma, and COE on hand