Customer Service Representative - Phone Interview - 30K Monthly Pay

Neksjob Philippines; Quezon City; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is hiring customer service representatives to support clients via phone, email, or chat by answering questions, solving problems, handling orders, and explaining product features. The role emphasizes active listening, clear communication, and basic digital literacy.

On-site positions in Metro Manila offer paid training, competitive salary, bonuses, HMO, and opportunities for career growth within a supportive team environment.

Qualifications

• At least 6 months call center experience.
• SH/SHS grad.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Skills

Call center experience

Communication skills

Basic computer literacy

Education

SH/SHS Grad

Job description

Customer service representatives support clients via phone, email, or chat by answering questions, solving problems, handling orders, and explaining product features. To succeed, individuals need strong active listening habits, basic digital literacy, and clear communication skills.

Key Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Why Join Us

• Paid Training
• Competitive Salary
• Bonuses
• HMO and Other Benefits
• Career Growth Opportunities
• Fun and Supportive Team Environment