Customer Service Representative - No Cc Exp Needed - Taguig

Bpo Hiring; Taguig; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

HMO and Other Benefits

Career Growth

Team Environment

Job summary

Bpo Hiring in the Philippines is seeking Call Center Agents to join a motivated team. You will handle customer inquiries, provide product information, and resolve concerns to ensure a positive customer experience.

Responsibilities include managing calls, updating records, handling service requests, and following scripts to meet performance standards, with paid training and growth opportunities within a supportive team environment.

Qualifications

• Clear communication skills and a customer-focused approach.
• Basic computer literacy to handle systems and processes.
• Willingness to work on-site as required.

Responsibilities

• Handle incoming calls professionally and courteously.
• Provide product and service information to customers.
• Resolve issues promptly and accurately.
• Update accounts and process service requests.
• Document customer interactions and maintain records.
• Adhere to company scripts and performance standards.

Skills

Clear communication

Basic computer literacy

Education

High School diploma or equivalent

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a positive experience.

Key Responsibilities:
Manage incoming calls with professionalism and courtesy
Assist customers by providing product and service details
Address and resolve issues promptly and accurately
Handle account updates, service requests, and related transactions
Keep records updated and document customer interactions.
Adhere to company policies, scripts, and performance standards

Qualifications
Willing To Work On Site
Education. At least High School or Senior High School Graduate
Basic computer literacy
Good Communication skills.

Why Join Us
Paid Training
Competitive Salary + Bonuses
HMO and Other Benefits
Career Growth Opportunities
Fun and Supportive Team Environment.