Customer Service Representative - No Cc Exp Needed - Mandaluyong

Bpo Hiring; Mandaluyong; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Paid Training

HMO

Bonuses

Career Growth

Team Environment

Job summary

Bpo Hiring in Mandaluyong, Philippines is seeking Call Center Agents to join a growing team. You will handle customer inquiries, provide product and service details, and resolve concerns to ensure a positive experience for every caller.

On-site role with paid training, competitive salary with bonuses, HMO and other benefits, and clear opportunities for career growth in a fun, supportive environment.

Qualifications

• High School diploma or equivalent required.
• Good communication and listening skills.
• Basic computer knowledge and typing ability.
• Customer-focused with problem-solving mindset.

Responsibilities

• Handle customer calls with professionalism and courtesy.
• Provide product and service information to customers.
• Resolve issues promptly and accurately.
• Update and document customer interactions in the system.
• Adhere to company scripts and performance standards.

Skills

Customer service

Communication skills

Basic computer literacy

Education

High School diploma

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a positive experience.

Key Responsibilities:
Manage incoming calls with professionalism and courtesy
Assist customers by providing product and service details
Address and resolve issues promptly and accurately
Handle account updates, service requests, and related transactions
Keep records updated and document customer interactions.
Adhere to company policies, scripts, and performance standards

Qualifications
Willing To Work On Site
Education. At least High School or Senior High School Graduate
Basic computer literacy
Good Communication skills.

Why Join Us
Paid Training
Competitive Salary + Bonuses
HMO and Other Benefits
Career Growth Opportunities
Fun and Supportive Team Environment.