Customer Service Representative - No Cc Exp Needed - Bacolod

Bpo Hiring; Talisay; On-site; PHP 167,000 - 246,000; Full time

Benefits offered by this job

Paid Training

HMO and Benefits

Career Growth Opportunities

Supportive Team Environment

Job summary

Bpo Hiring is hiring Call Center Agents to join their on-site team. You will handle customer inquiries, share product/service details, and ensure issues are resolved promptly and accurately to deliver a positive experience.

Training is paid, salary is competitive with bonuses, and benefits like HMO are offered, along with opportunities for career growth in a supportive team environment.

Qualifications

• Strong verbal and written communication.
• Able to navigate basic computer systems.
• Willing to work on-site and follow scripts.

Responsibilities

• Handle incoming calls with professionalism and courtesy.
• Provide product and service information to customers.
• Address and resolve customer issues promptly and accurately.
• Update account details and process service requests.
• Document customer interactions and follow company policies.

Skills

Good communication

Basic computer literacy

Education

High School Graduate

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a positive experience.

Key Responsibilities:
Manage incoming calls with professionalism and courtesy
Assist customers by providing product and service details
Address and resolve issues promptly and accurately
Handle account updates, service requests, and related transactions
Keep records updated and document customer interactions.
Adhere to company policies, scripts, and performance standards

Qualifications
Willing To Work On Site
Education. At least High School or Senior High School Graduate
Basic computer literacy
Good Communication skills.

Why Join Us
Paid Training
Competitive Salary + Bonuses
HMO and Other Benefits
Career Growth Opportunities
Fun and Supportive Team Environment.