Customer Service Representative - No Cc Exp Needed - Cdo

Bpo Hiring; Ilocos Norte; On-site; PHP 246,000 - 335,000; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Bpo Hiring in Ilocos Norte is seeking motivated Call Center Agents to join a growing team. You will handle customer inquiries, provide information about products and services, and ensure a positive customer experience. The role involves on-site work with scheduled training and performance-based bonuses.

Responsibilities include managing calls, updating records, and applying company policies. This position offers paid training and opportunities for career growth in a supportive team environment.

Qualifications

• Customer-oriented with ability to handle inquiries accurately and politely.
• Strong verbal communication and active listening skills.
• Willingness to learn product and service details and company policies.

Responsibilities

• Handle incoming calls with professionalism and courtesy.
• Provide product and service information to customers.
• Resolve issues promptly and accurately for satisfaction.
• Update accounts and document interactions from conversations.
• Process service requests and related transactions as needed.
• Adhere to scripts and performance standards.

Skills

Customer service

Communication skills

Problem solving

Education

High School or Senior High School

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a positive experience.

Key Responsibilities:
Manage incoming calls with professionalism and courtesy
Assist customers by providing product and service details
Address and resolve issues promptly and accurately
Handle account updates, service requests, and related transactions
Keep records updated and document customer interactions.
Adhere to company policies, scripts, and performance standards

Qualifications
Willing To Work On Site
Education. At least High School or Senior High School Graduate
Basic computer literacy
Good Communication skills.

Why Join Us
Paid Training
Competitive Salary + Bonuses
HMO and Other Benefits
Career Growth Opportunities
Fun and Supportive Team Environment.