Call Center Representative

Neksjob Philippines; Pasig; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Health benefits

Career growth

Promotion opportunities

Friendly work environment

Job summary

NeksJob Philippines in Pasig, Philippines is seeking motivated individuals for an International Account role focused on delivering excellent English-language customer service. You will handle inquiries, resolve concerns, and document interactions while maintaining a friendly and professional demeanor.

Fresh graduates are welcome; no prior experience is required as comprehensive training is provided to help you grow with the team in a dynamic, supportive environment.

Qualifications

• Fresh graduates are welcome to apply.
• Excellent English communication skills.
• Customer-focused with positive attitude.
• Training will be provided.

Responsibilities

• Handle inbound and outbound customer calls, emails, or chats.
• Assist international customers with product or service inquiries.
• Provide accurate information and effective solutions to customer concerns.
• Maintain professional and friendly communication at all times.
• Document customer interactions and updates in the system.

Skills

English communication

Customer focus

Willingness to learn

No experience required

Education

High school graduate or higher

Tools

Basic computer knowledge

Job description

We are looking for motivated and customer-oriented individuals to join our growing team for an International Account. In this role, you will assist customers from different countries by handling inquiries, resolving concerns, and delivering excellent customer service in English.

Key Responsibilities

• Handle inbound and outbound customer calls, emails, or chats
• Assist international customers with product or service inquiries
• Provide accurate information and effective solutions to customer concerns
• Maintain professional and friendly communication at all times
• Document customer interactions and updates in the system

Qualifications

• High school graduate or higher (Fresh graduates are welcome to apply)
• Good to excellent English communication skills
• Customer-focused mindset with a positive attitude
• Basic computer knowledge and willingness to learn new tools
• No experience required (training will be provided)

What We Offer

• Competitive salary + international account premium
• Health and medical benefits
• Career growth and promotion opportunities
• Friendly and supportive work environment