Customer Service Manager - Growth & Experience

Amcor; España; On-site; PHP 2,447,980 - 3,671,970; Full time

Job summary

Amcor is looking for a Customer Service Manager in Romblon, España. You will lead the customer service team, ensuring exceptional service delivery and customer loyalty through proactive management of customer experiences.

The ideal candidate will have over 7 years of experience in Customer Service or Supply Chain, with strong analytical skills and fluency in English and Spanish. This position offers a dynamic role with opportunities for travel across Europe.

Qualifications

• Experience in Customer Service/Supply Chain required.
• Prior experience in multi-country roles preferred.
• Ability to work independently and manage multiple projects.

Responsibilities

• Lead Customer Service Representatives in execution of business strategy.
• Build customer loyalty and manage customer expectations.
• Collaborate with Operations/Supply Chain to meet customer needs.

Skills

Customer Service mindset

Analytical skills

Problem-solving skills

Organizational skills

Education

At least 7 years’ experience in Customer Service/Supply Chain

Very good level of English

Very good level of Spanish

Job description

Amcor is looking for a Customer Service Manager in Romblon, España. You will lead the customer service team, ensuring exceptional service delivery and customer loyalty through proactive management of customer experiences.

The ideal candidate will have over 7 years of experience in Customer Service or Supply Chain, with strong analytical skills and fluency in English and Spanish. This position offers a dynamic role with opportunities for travel across Europe.