Customer Service Careers | TTEC Novaliches | Up to ₱28K

TTEC; Philippines; On-site; PHP 234,000 - 335,000; Full time

Benefits offered by this job

Health benefits

Career development

Inclusive culture

Job summary

TTEC in the Philippines is seeking a Customer Service Representative for the night shift, onsite in Novaliches. You’ll help customers with empathy, provide product information, and resolve issues to deliver an exceptional experience.

Requirements include completing senior high school or two years of college, at least 3 months of BPO experience, strong verbal and written communication, and basic computer skills. We offer career development, an inclusive culture, and a benefits package.

Qualifications

• Completed senior high school or two years in college.
• Minimum 3 months of BPO experience.
• Strong verbal and business writing skills.
• Proficient with computer systems and basic software.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve customer issues.

Skills

BPO experience

Verbal communication

Written communication

Computer skills

Education

Senior high school or two years in college

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative - Nightshift working onsite in Novaliches,you’ll be a part of bringing humanity to business. #experienceTTEC.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or two years in college
• Must have at least 3 months of BPO experience
• Great verbal communication and business writing skills
• Recognize, apply, and explain your product or service knowledge
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.