Customer Sales Representative

Tap Growth ai; Quezon City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Tap Growth ai is seeking a detail-oriented Customer Sales Representative to support the sales team across quotations, orders, and contracts. You will ensure accurate entry into CRM and order management systems while coordinating with Finance, Operations, and Customer Service to deliver a seamless customer experience.

This hybrid role is based in Quezon City with onsite work at least twice per month. The ideal candidate has 1–3 years in sales support, experience with CRM platforms, and strong

Qualifications

• Pursuing a college degree is required with at least 2nd year completed.
• 1–3 years of experience in Sales Support, Sales Administration, or related roles.
• Experience using CRM platforms and order management systems.

Responsibilities

• Prepare, review, and process customer quotations, sales orders, contracts, and related documents.
• Maintain accurate customer, pricing, opportunity, and order data in CRM and OMS.
• Respond to inquiries on orders, pricing, product availability, and account information.
• Coordinate with Finance, Operations, and Customer Service to resolve issues.
• Monitor SLAs and deadlines; track order progress and renewals.
• Generate sales reports, dashboards, and pipeline updates.
• Ensure compliance with policies, pricing guidelines, and approval workflows.
• Identify opportunities to improve sales support processes and customer satisfaction.
• Provide general administrative support to the sales team.

Skills

Customer service orientation

Communication skills

Organizational skills

Multi-tasking

Attention to detail

Education

2nd Year College Undergraduate

Tools

CRM Platforms

Microsoft Office

Excel

Order Management Systems

Job description

Customer Sales Representative - 2x a month RTO

We're looking for a detail-orientedCustomer Sales Representativeto provide administrative and operational support to our sales team throughout the sales cycle. In this role, you'll ensure the accurate processing of quotations, sales orders, contracts, and customer records while collaborating with cross-functional teams to deliver an exceptional customer experience.

Employment Details

• Target Start Date:August 31, 2026

• Work Location:Quezon City

• Work Setup:Hybrid (Onsite at least twice per month)

• Shift Schedule:4:00 PM – 12:00 AM (Philippine Time)

• Holiday Schedule:UK Holidays

Key Responsibilities

• Prepare, review, and process customer quotations, sales orders, contracts, and other sales-related documentation with accuracy and timeliness.

• Maintain accurate customer, pricing, opportunity, and order information in CRM and order management systems.

• Respond to customer and internal sales inquiries regarding orders, pricing, product availability, delivery status, and account information.

• Coordinate with Finance, Operations, Customer Service, Fulfillment, and other internal stakeholders to resolve order, account, and billing-related concerns.

• Monitor sales activities, pending requests, approvals, renewals, and order progress to ensure service-level agreements (SLAs) and deadlines are met.

• Generate and maintain sales reports, dashboards, and pipeline updates to support business reviews and performance tracking.

• Ensure all sales documentation and transactions comply with company policies, pricing guidelines, commercial terms, and approval processes.

• Identify opportunities to improve sales support processes and contribute to initiatives that enhance operational efficiency and customer satisfaction.

• Provide general administrative support to the sales team and perform other related duties as assigned.

Qualifications

• At least2nd Year College Undergraduatein any field.

• 1–3 years of experiencein Sales Support, Sales Administration, Order Management, Customer Service, or a similar role.

• Experience usingCRM platformsand order management systems.

• Proficient inMicrosoft Office, particularly Excel, Word, and Outlook.

• Strong organizational and administrative skills with exceptional attention to detail.

• Excellent verbal and written communication skills.

• Strong customer service orientation and problem-solving abilities.

• Ability to manage multiple priorities and work effectively in a fast-paced environment.

Preferred Skills

• Sales Administration

• Sales Support

• Order Processing

• Quotation Preparation

• CRM Platforms (e.g., Salesforce, HubSpot, Microsoft Dynamics)

• Order Management Systems

• Microsoft Office (Excel, Word, Outlook)

• Customer Service

• Data Entry and Record Management