Customer Relations & Security Supervisor

Robinsons Land Corporation; Pasig; On-site; PHP 600,000 - 800,000; Full time

Job summary

A major shopping mall operator in the Philippines is seeking a Customer Relations & Security Manager. This role involves overseeing mall security, ensuring customer safety while shopping, and promoting excellent service among staff. The ideal candidate should have a Bachelor's degree in Criminology and extensive experience in security management. Leadership and customer service skills are essential, making this an exciting opportunity for dynamic individuals passionate about excellence.

Qualifications

• Bachelor's degree holder, ideally in Criminology.
• Extensive work experience in mall or building security management.
• Excellent leadership and customer service skills.

Responsibilities

• Manage overall mall security.
• Ensure customer safety and satisfaction.
• Achieve service excellence from mall personnel.

Skills

Leadership

Customer Service

Security Management

Education

Bachelor's degree, preferably B.S. Criminology

Job description

Department

MetroEast-Safety&Security

Employee Type

Regular

Customer Relations & Security Manager

The Customer Relations & Security Manager is responsible for the overall mall security management. He/she will ensure that the mall customers are safe and delighted while shopping, dining, and enjoying the mall facilities and amenities. He/she will also help achieve customer service excellence of the mall's personnel at all times.

Qualifications

• Candidate must be a Bachelor's degree holder, preferably, a B.S. Criminology graduate.
• Candidate must have extensive work experience in mall or building security management.
• Candidate must have excellent leadership and customer service skills.
• We want smart, honest, and energetic people who love what we do.

Experience Range (Years)

1 - 3 years