Customer Relations Assistant (San Antonio Village - P. Ocampo Branch, Makati)

China Bank Group; Manila; On-site; PHP 180,000 - 240,000; Full time

Job summary

China Bank Group in Makati seeks a Staff Customer Relations Assistant (San Antonio Village - P. Ocampo Branch) to deliver friendly and efficient servicing of deposits, withdrawals, bills, and loan payments as a Teller.

You will handle day-to-day transactions, open/close accounts, guide savings and investment products, and build strong client relationships in a probationary role with hands-on training and a culture of integrity and teamwork.

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism.
• Assist clients with deposits, withdrawals, bills, and loan payments.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Skills

Strong communication

Interpersonal skills

Education

Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Job description

Staff Customer Relations Assistant (San Antonio Village - P. Ocampo Branch, Makati) San Antonio Village - P. Ocampo Branch, San Antonio, City Of Makati, Metro Manila, National Capital Region ( Ncr ), Philippines Probationary

Job Description

About You & the Role

As a Teller, you’ll ensure client satisfaction through friendly and efficient servicing of deposits, withdrawals, bills, and loan payments.

What You Will Be Doing

• Handle day-to-day financial transactions with accuracy and professionalism
• Assist clients with deposits, withdrawals, bills, and loan payments
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

What Success Looks Like

• Clients leave the branch feeling valued and supported
• Transactions are processed efficiently and error-free
• Accounts are opened and closed smoothly with complete documentation
• You demonstrate strong communication skills and a customer-first mindset
• You grow into a trusted representative of the bank

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent
• Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills
• Willingness to report onsite

What You Can Expect Here

• A supportive environment that values learning and growth
• Hands-on training to help you succeed in your role
• Opportunities to build a career in banking and financial services
• A culture that prioritizes teamwork, integrity, and client satisfaction

Job Snapshot

Updated Date

11-10-2026

Job ID

JOB_1796

Department

Location