A customer service company in Makati is seeking a Customer Service Coordinator to manage product, service, and account information. The ideal candidate must have a related degree and at least 1 year of experience. Responsibilities include consolidating repair items, providing quotes, and processing documentation. Strong communication skills and proficiency in Microsoft Office are essential. This is a full-time on-site position offering government-mandated benefits.
Qualifications
Must have at least 1 year of work experience in the same capacity or in the same industry.
Excellent communication and negotiation skills with a deep understanding of customer service.
Ability to multi-task and adapt in a fast-paced environment.
Responsibilities
Consolidate all items to be repaired for easy scheduling and routing.
Provide accurate quotations to clients promptly.
Ensure sales order and invoice are processed by CMG.
Skills
Attention to Detail
Communication Skills
Service Delivery
Education
4-year related course graduate
Tools
Microsoft Office
Job description
A customer service company in Makati is seeking a Customer Service Coordinator to manage product, service, and account information. The ideal candidate must have a related degree and at least 1 year of experience. Responsibilities include consolidating repair items, providing quotes, and processing documentation. Strong communication skills and proficiency in Microsoft Office are essential. This is a full-time on-site position offering government-mandated benefits.