Sales Coordinator

Ergo Contracts Phils Inc.; Makati; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

HMO

Job summary

A customer service company in Makati is seeking a Customer Service Coordinator to manage product, service, and account information. The ideal candidate must have a related degree and at least 1 year of experience. Responsibilities include consolidating repair items, providing quotes, and processing documentation. Strong communication skills and proficiency in Microsoft Office are essential. This is a full-time on-site position offering government-mandated benefits.

Qualifications

• Must have at least 1 year of work experience in the same capacity or in the same industry.
• Excellent communication and negotiation skills with a deep understanding of customer service.
• Ability to multi-task and adapt in a fast-paced environment.

Responsibilities

• Consolidate all items to be repaired for easy scheduling and routing.
• Provide accurate quotations to clients promptly.
• Ensure sales order and invoice are processed by CMG.

Skills

Attention to Detail

Communication Skills

Service Delivery

Education

4-year related course graduate

Tools

Microsoft Office

Job description

On-site - Makati Fresh Graduate/Student Bachelor Full-time

Job Description

A Customer Service Coordinator maintains satisfaction by providing product, service, and account information and monitoring performance for product warranty, maintenance agreements, and/or purchase orders.

Government Mandated Benefits

13th Month Pay, Employee Loan

Insurance Health & Wellness

HMO

Responsibilities

• Consolidate all items to be repaired for easy scheduling and routing
• Provide accurate quotation to external and internal client promptly
• Ensure sales order and invoice are processed by CMG
• Coordinate all documents and permit for onsite repair
• Ensure all payment is collected after the repair or to be settled within 30 days
• Provide schedule, route and instruction to the technician

Education

• Must be a graduate of 4 years of related course
• Must have at least 1 year of work experience in the same capacity and/or in the same industry
• Must have excellent communication and negotiation skills with a deep understanding of customer service and the ability to do multi-task and adapt in a fast-paced environment
• Must have the following skills, abilities and attributes: good oral and written communication, organization; with high sense of confidentiality and anticipation, high level of trustworthiness and integrity, customer-service oriented, resourceful, creative and analytical
• Must be proficient in Microsoft Office and other systems applications

Attention to Detail Communication Skills Service Delivery

Working Location

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