Customer Expert - Financial Account | TP Sucat | Earn up to Php 23K monthly

Teleperformance; Parañaque; On-site; PHP 234,000 - 280,000; Full time

Benefits offered by this job

Earn up to PHP23K monthly

HMO

Career growth opportunities

Fun and inclusive work environment

Job summary

Teleperformance in Parañaque is seeking a customer care specialist to assist customers with tax service inquiries, appointments, account questions, and billing concerns. You will provide accurate information and resolve issues professionally while handling basic online account navigation.

The role requires documenting interactions and following privacy standards, aiming to meet customer satisfaction and productivity goals.

Qualifications

• Graduation: High School or Senior High School.
• 6 months of call center experience required.
• Amenable to work on site.

Responsibilities

• Assist customers with tax service inquiries, appointments, account questions, and billing concerns.
• Provide accurate information and resolve customer issues in a professional manner.
• Support customers with basic online account and tax service navigation.
• Document customer interactions and follow company policies and privacy standards.
• Meet customer satisfaction, quality, and productivity goals.

Skills

Customer service

Communication

Education

High School graduate

Job description

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands. Assist customers with tax service inquiries, appointments, account questions, and billing concerns.

Provide accurate information and resolve customer issues in a professional manner.

Support customers with basic online account and tax service navigation.

Document customer interactions and follow company policies and privacy standards.

Meet customer satisfaction, quality, and productivity goals.

Qualifications:

• Graduate of at least High School or Senior High School
• With 6 months of call center experience required
• Amenable to work on site

Benefits:

• Earn up to PHP23K monthly
• HMO
• Career growth opportunities
• Fun and inclusive work environment