Customer Expert - GDS Account | TP McKinley

TP Health; Taguig; On-site; PHP 559,000 - 669,000; Full time

Job summary

TP Health is seeking a Travel Support Specialist to handle customer inquiries about flight reservations, ticketing, cancellations, and changes in a fast-paced environment in the Philippines. You will use GDS tools to process bookings, provide accurate travel information, and resolve concerns while following established procedures.

The role requires at least 6 months of GDS experience and a high school diploma.

Qualifications

• At least 6 months Global Distribution System experience (BPO or non-BPO).
• At least Senior High School Graduate
• Willing to work onsite at McKinley

Responsibilities

• Handle customer inquiries related to flight reservations, ticketing, cancellations, rebooking, and itinerary changes.
• Provide accurate travel information and resolve customer concerns while ensuring compliance with established procedures.

Skills

GDS experience

Customer service

Flight bookings

Education

Senior High School Graduate

Tools

Global Distribution System

Job description

About the job

Handle customer inquiries related to flight reservations, ticketing, cancellations, rebooking, and itinerary changes in a fast-paced BPO environment. Use Global Distribution System (GDS) tools to manage travel bookings, provide accurate travel information, and resolve customer concerns while ensuring excellent customer service and compliance with established procedures.

Required Experience:

• At least 6 months Global Distribution System experience (BPO or non-BPO sector)
• At least Senior High School Graduate
• Willing to work onsite at McKinley

Compensation:

• Earn as much as PHP55,000