Customer Expert - Telecommunication Account | TP Alphaland | Earn up to PHP23K!

Teleperformance; Philippines; On-site; PHP 234,000 - 280,000; Full time

Benefits offered by this job

Earn up to PHP23,000 monthly

HMO

Career growth opportunities

Fun and inclusive work environment

Job summary

Teleperformance is now TP! Our team delivers world-class customer care, technical support, and digital solutions for leading global brands from our Makati City site.

Handle customer inquiries, resolve issues, and assist with account updates and basic troubleshooting while meeting satisfaction, quality, and productivity targets. This on-site role requires a High School diploma and at least 6 months of Telco experience.

Qualifications

• Graduate of at least High School or Senior High School.
• 6 months Telco experience required.
• Amenable to work on site.

Responsibilities

• Handle customer inquiries regarding products, services, billing, and accounts.
• Resolve customer concerns and provide accurate, timely solutions.
• Assist with account updates, service requests, and basic troubleshooting.
• Document customer interactions and follow company policies and quality standards.
• Meet customer satisfaction, quality, and productivity targets.

Skills

Customer service

Communication

Education

High School / Senior High School

Job description

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Handle customer inquiries regarding products, services, billing, and accounts.

Resolve customer concerns and provide accurate, timely solutions.

Assist with account updates, service requests, and basic troubleshooting.

Document customer interactions and follow company policies and quality standards.

Meet customer satisfaction, quality, and productivity targets.

Qualifications

• Graduate of at least High School or Senior High School

• At least 6 months Telco experience required

• Amenable to work on site

Benefits

• Earn up to PHP23,000 monthly

• HMO

• Career growth opportunities

• Fun and inclusive work environment

Alphaland Southgate Mall, EDSA corner Chino Roces Avenue, Makati City