Customer Expert - Content Moderation Account | TP Alabang

Private Advertiser; Muntinlupa; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

HMO

Career growth

Inclusive culture

Job summary

Teleperformance is seeking a Content Moderator to monitor and evaluate user-generated videos, images, and live streams for policy violations. You will enforce guidelines on graphic violence, hate speech, bullying, adult content, and self-harm, and escalate sensitive cases to the legal and regional Trust & Safety teams.

The role requires on-site work and high-volume, quality-focused performance. You'll join a team focused on protecting communities while meeting accuracy and productivity targets

Qualifications

• Graduate of at least High School or Senior High School.
• Amenable to work on site.
• No call center experience required.

Responsibilities

• Monitor and evaluate user-generated videos, images, and live streams for policy violations.
• Enforce content guidelines covering graphic violence, hate speech, bullying, adult content, and self-harm.
• Escalate complex or sensitive cases and collaborate with legal and regional Trust & Safety teams.
• Manage large volumes of content efficiently while maintaining accuracy, productivity, and quality targets.

Education

High School / Senior High School

Job description

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Monitor and evaluate user-generated videos, images, and live streams for potential policy violations.

Enforce content guidelines covering graphic violence, hate speech, bullying, adult content, and self-harm.

Escalate complex or sensitive cases and collaborate with legal and regional Trust & Safety teams.

Manage large volumes of content efficiently while consistently meeting accuracy, productivity, and quality targets.

Qualifications:

• Graduate of at least High School or Senior High School


• No call center experience required


• Amenable to work on site

Benefits:

• HMO


• Career growth opportunities


• Fun and inclusive work environment