Customer Experience Specialist

Citiworks Manpower Resources, Corp.; Metro Manila; On-site; PHP 201,000 - 268,000; Full time

Job summary

Citiworks Manpower Resources, Corp. in Metro Manila is hiring a customer service representative to provide exceptional support to clients. You will answer inquiries, offer product information, and help troubleshoot issues to ensure a smooth experience for every caller.

The ideal candidate communicates clearly, stays professional under pressure, and collaborates with teammates to resolve problems quickly. A high school diploma is required, with 6–12 months of experience preferred.

Qualifications

• Educational qualifications: High School Diploma or equivalent.
• Experience: 6–12 months experience.
• Strong communication and interpersonal skills.
• Positive attitude and adaptability.

Responsibilities

• Provide exceptional customer service and support to all clients.
• Assist customers with inquiries, product information, and troubleshooting.
• Maintain a positive and professional demeanor at all times.
• Work collaboratively with team members to ensure a seamless customer experience.
• Record customer feedback and report issues to management for continuous improvement.

Skills

Strong communication

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Citiworks Manpower Resources, Corp. in Metro Manila is hiring a customer service representative to provide exceptional support to clients. You will answer inquiries, offer product information, and help troubleshoot issues to ensure a smooth experience for every caller.

The ideal candidate communicates clearly, stays professional under pressure, and collaborates with teammates to resolve problems quickly. A high school diploma is required, with 6–12 months of experience preferred.