Customer Experience Counter Associate

The SM Store (SM Mart Inc.); Cebu City; On-site; PHP 167,000 - 279,000; Full time

Job summary

The SM Store (SM Mart Inc.) is seeking a front-line cashier/checkout associate to promote a smooth customer experience and efficient packing at the counter. You will greeting customers, scan and bag items, and ensure documents and supplies are kept securely and replenished as needed.

Responsibilities include accurate quantity checks, proper packing, and maintaining counter readiness to support a fast and friendly shopping experience for customers in Cebu City and surrounding areas.

Qualifications

• Customer-focused at checkout with proper greeting and composure during transactions.
• Good communication with customers and team members.

Responsibilities

• Engage with customers with proper greeting and composure all throughout the transaction.
• Check quantity of items purchased and efficiently pack/bag the items following set standards and procedures.
• Check completeness and ensure safekeeping of documents, necessary supplies and materials at the counter.
• Replenish packaging materials and other supplies at the counters as needed.

Skills

Customer service

Communication

Education

Bachelor's degree or college level with experience

Job description

The SM Store (SM Mart Inc.) is seeking a front-line cashier/checkout associate to promote a smooth customer experience and efficient packing at the counter. You will greeting customers, scan and bag items, and ensure documents and supplies are kept securely and replenished as needed.

Responsibilities include accurate quantity checks, proper packing, and maintaining counter readiness to support a fast and friendly shopping experience for customers in Cebu City and surrounding areas.