Checkout Specialist & Customer Experience

Gingersnaps Philippines; Parañaque; On-site; PHP 200,880 - 279,000; Full time

Job summary

Gingersnaps Philippines is seeking a Cashier to manage sales transactions and ensure excellent customer service at SM Megamall and BGC. The ideal candidate will maintain sales records, handle cash collections, and assist with store operations while complying with company policies.

Applicants should be high school graduates or vocational graduates with experience in retail sales or cash handling. The position requires good communication skills and the ability to work on weekends.

Qualifications

• High school graduate, vocational graduate, or college level; a degree is an advantage.
• Experience in cashiering, retail sales, or customer service is preferred.
• Good communication and interpersonal skills.

Responsibilities

• Process sales transactions accurately and efficiently.
• Provide excellent customer service and a positive checkout experience.
• Maintain professional grooming and wear the prescribed company uniform.

Skills

Cash Handling Accuracy

Customer Service Excellence

Attention to Detail

Time Management

Education

High school graduate or college level

Tools

Barter system

Job description

The Cashier is responsible for accurately processing sales transactions, handling cash collections, maintaining sales records, and providing excellent customer service. The role also supports store operations, inventory activities, and the maintenance of store appearance while ensuring compliance with company policies and procedures.

Locations: SM Megamall, BGC

Key Responsibilities

Cash Handling & Transaction Processing

• Process sales transactions accurately and efficiently in accordance with company procedures.
• Maintain and update daily sales logbooks and transaction records.
• Count, tally, and safeguard daily cash collections.
• Ensure proper handling of cash, receipts, and other company assets.
• Adhere to company policies and procedures for asset protection and loss prevention.
  
  

Customer Service & Sales Support

• Provide excellent customer service and a positive checkout experience.
• Assist customers with inquiries, payments, and after-sales concerns.
• Support store sales goals and contribute to overall sales attainment.
• Recommend strategies to help move slow-moving merchandise.
• Assist sales associates in closing sales when needed.
  
  

Store Operations & Image Maintenance

• Maintain professional grooming and wear the prescribed company uniform.
• Help ensure store cleanliness, organization, and proper merchandise display.
• Support visual merchandising and store presentation standards.
  
  

Inventory & Administrative Support

• Participate in monthly and quarterly inventory counts.
• Attend store and company meetings as required.
• Perform administrative and operational tasks assigned by the Store Supervisor or Manager.
• Comply with company policies, procedures, and operational standards.
• Foster positive working relationships with colleagues and assist in onboarding new employees.
  
  

Qualifications

Minimum Qualifications:

• High school graduate, vocational graduate, or college level; a degree is an advantage.
• Experience using Barter system is preferred
• Experience in cashiering, retail sales, or customer service is preferred.
• Basic knowledge of cash handling and sales transactions.
• Honest, detail-oriented, and customer-focused.
• Good communication and interpersonal skills.
• Willing to work on weekends, holidays, and shifting schedules.
  
  

Key Competencies

• Cash Handling Accuracy
• Customer Service Excellence
• Attention to Detail
• Integrity and Accountability
• Teamwork and Cooperation
• Time Management
• Basic Sales Skills
• Problem-Solving