Customer Experience Ambassador

Globe Telecom, Inc.; Valenzuela; On-site; PHP 200,880 - 267,840; Full time

Job summary

Globe Telecom, Inc. is hiring a Customer Experience Ambassador to deliver a positive and memorable experience for Globe customers at SM Valenzuela.

You will assist customers face-to-face and via digital channels, recommending Globe products and services to meet needs and resolve issues. You will also handle sales and service transactions, process applications in the system, and manage bill payments and other customer transactions.

Responsibilities

• Assist customers' journey in digital channels and in person at the store.
• Attend to sales and service needs of customers.
• Approve and process sales and services applications and transactions in the system.
• Process payments for bills, purchases, and other transactions.

Job description

## Customer Experience AmbassadorApplylocations: SM Valenzuelatime type: Full timeposted on: Posted Todayjob requisition id: R0000021345At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.## **Job Description**Responsible for creating a positive and memorable experience for Globe customers by providing assistance, recommendations, on best Globe products and services to meet their needs and/or resolving their issues.****> Assists customers’ journey in using digital channels via face to face digital user assistance or education********> Attends to sales and service needs of customers********> Approves and processes sales and services applications and transactions in the system********> Processes payment for bills, purchases, and other transactions******Equal Opportunity Employer** Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed hereMake Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.