Teller & Customer Experience Specialist

Metrobank; Baguio; On-site; PHP 246,000 - 357,000; Full time

Job summary

Metrobank in the Philippines is seeking a Customer Service Representative - Teller to perform cash handling, deposits, withdrawals, check encashment, and account closing with signature verification.

The role also posts transaction adjustments, processes fund transfers and remittances, handles outward clearing, and promotes the bank's products and services to customers. Fresh graduates are welcome; strong communication and a customer-service mindset are essential.

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Customer service

Communication

Presentation skills

Negotiation skills

Education

Bachelor's degree in business or finance

Job description

Metrobank in the Philippines is seeking a Customer Service Representative - Teller to perform cash handling, deposits, withdrawals, check encashment, and account closing with signature verification.

The role also posts transaction adjustments, processes fund transfers and remittances, handles outward clearing, and promotes the bank's products and services to customers. Fresh graduates are welcome; strong communication and a customer-service mindset are essential.