Customer Care Specialist (Salesforce) - Entry Level

E-Tur Local Manpower Services; Lapu-Lapu; On-site; PHP 200,880 - 279,000; Full time

Job summary

A local manpower service provider in Lapu-Lapu is seeking a full-time on-site customer service representative. Responsibilities include handling customer inquiries, providing support on product queries, and utilizing Salesforce for account management. Ideal candidates should have a diploma and some experience in customer service, demonstrating strong work ethic and excellent communication skills. This position offers an opportunity to enhance customer interaction skills in a dynamic environment.

Qualifications

• 0–2 years of experience in customer service or related field.
• Strong people skills and technical aptitude are essential.

Responsibilities

• Handle incoming calls and respond to customer inquiries effectively.
• Provide exceptional customer service and support regarding product queries.
• Document all interactions and maintain accurate records of complaints.

Skills

Proficiency in Salesforce

Customer service skills

Strong work ethic

Education

Diploma in a relevant field

Tools

Salesforce

Job description

A local manpower service provider in Lapu-Lapu is seeking a full-time on-site customer service representative. Responsibilities include handling customer inquiries, providing support on product queries, and utilizing Salesforce for account management. Ideal candidates should have a diploma and some experience in customer service, demonstrating strong work ethic and excellent communication skills. This position offers an opportunity to enhance customer interaction skills in a dynamic environment.